Learn how to keep your account safe by configuring security settings on the AliExpress app.
Essential Security Settings in the AliExpress App
The AliExpress app gives you several important ways to protect your account and personal information. It’s always a good idea to check these settings every once in a while, just to be sure your account is as safe as possible.
First, it’s easy to find your security settings. Just open the AliExpress app, go to your account page, and look for the settings icon (usually a little gear). Tap that, then choose Security or Privacy. This is where you’ll find everything you need to manage your account safety. For a full walkthrough, see our guide to the AliExpress App.

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Here are the most important things to check:
Password management is one of your best defenses. Always use a strong password—something hard for others to guess, like a mix of letters, numbers, and symbols. Never use simple passwords like your birthday or “123456.” If you ever think someone else knows your password, change it right away. It only takes a minute! We cover how to recover your AliExpress password step by step on ZiranZi.
Another must-have setting is two-factor authentication (2FA). Turn this on if you want extra security. With 2FA, every time you try to log in from a new device, AliExpress will send you a special code. You’ll have to enter that code along with your password. Even if someone knows your password, they can’t get in without your code. This is one of the best ways to stop hackers. Learn more in our AliExpress security tips.
Don’t forget to check your account activity every so often. If you see any logins you don’t recognize, change your password right away and contact AliExpress support. Most people never have this problem, but it’s better to be safe.
You might also see something called a security check error in the app. This usually pops up if the app thinks something is wrong with your account or if you’ve put in the wrong password too many times. If you get this message, don’t panic—just try resetting your password or wait a little while before trying again. Tip from ZiranZi: Always update your AliExpress app so you don’t run into these errors.

Advanced Security Features for Safer Shopping
AliExpress offers even more tools to keep your account safe.
- Two-factor authentication (2FA):
- Go to your security settings and find the 2FA option.
- Connect your phone or email and follow the steps.
- With 2FA on, even if someone finds out your password, they still need your special code to log in.
- Passkeys and password managers:
- A passkey lets you log in without a password, often using your fingerprint or face.
- Password managers are apps that safely remember your passwords for you. This means you can use strong, unique passwords everywhere, and never have to write them down.
- Account activity monitoring:
- It’s smart to check your recent activity often.
- If you see a device or location you don’t know, act quickly: change your password and review your security settings.
- Security alerts:
- Sometimes AliExpress will send you alerts or show a message like “for security reasons.”
- This means the app is making sure it’s really you before allowing changes.
- Always read these messages carefully and follow the steps.
Remember: ZiranZi is always here to help you stay safe while shopping. Don’t ignore security alerts—your account safety comes first!

Fixing Common Security Problems on AliExpress
Sometimes things can go wrong, even if you do everything right. If you see a “security check error” on AliExpress, don’t worry—it usually means the app is protecting you. Try waiting a little while and then logging in again. If that doesn’t work, reset your password using the “Forgot Password?” link. Make sure your new password is strong and different from your old one.
If you think someone got into your AliExpress account without your permission, act fast! Change your password right away, and check your account activity for anything strange. You should also contact AliExpress customer support through the app. They can help you recover your account and keep your information safe. The ZiranZi community recommends acting quickly if you ever notice something is wrong.
If you use other apps like Q-See Presidio and notice they’re not working with AliExpress, it may be a compatibility problem or a security update that blocks the connection. In this case, check if your apps are up to date. If not, update them or try reinstalling.
Sometimes deleting and reinstalling the AliExpress app can fix stubborn problems. This is especially helpful if the app is acting strangely after a security warning. Always download the official app from the App Store or Google Play to stay safe.
Device & App Settings for Better Protection
Keeping your device and apps updated is one of the easiest ways to stay protected. Make sure you always install the latest updates for AliExpress, because these updates often include new security features and patches for bugs.
AliExpress also lets you use dark mode, both on iOS and Android. Not only does dark mode make the app easier on your eyes at night, but it can also give you a little extra privacy, especially if you’re shopping in public.
Always check that you are using the official AliExpress app. Fake apps can look very similar but are not safe to use. You can find the real app in the Apple App Store or Google Play Store—never download from links in random messages or websites. If you’re not sure, search for “AliExpress” directly in the app store.
If you spot a fake app or a copycat, report it to AliExpress right away to help protect other users.
Pro Tips from ZiranZi for Safe & Smart Shopping
Want to be even safer? Here’s a quick checklist from ZiranZi to help you shop smart:
- Always use strong, unique passwords for your accounts.
- Turn on two-factor authentication whenever you can.
- Never share your AliExpress password with anyone—even if they claim to be customer service.
- Watch out for phishing emails or messages that ask for personal info or send you suspicious links.
- Make sure you’re using the official app and not a fake version.
- Only enter payment information on secure, trusted pages in the app.
- If a deal seems too good to be true, double-check the seller’s ratings and reviews before buying.
- During big sales or when using promo codes, watch for fake pop-up sites or scam messages.
If your account ever gets hacked, change your password immediately and contact customer support for help. ZiranZi also suggests asking the community if you’re ever unsure—many users share great tips and warnings.
By following these steps, you’ll be a much safer shopper and can focus on getting the best deals AliExpress has to offer. ZiranZi is always here to help you pay less, shop smarter, and stay safe!
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Sources
- Official AliExpress Help Center: https://service.aliexpress.com
- AliExpress App FAQ & Security Guides
- User experiences and security discussions on Reddit (r/AliExpress)
- ZiranZi’s research and community feedback
- AliExpress app (Android & iOS) settings and update logs