How to review products on the AliExpress app

Learn how to leave reviews and share your feedback on products using the AliExpress app.

Leaving reviews on the AliExpress app is a great way to share your shopping experience, help other buyers make better decisions, and even earn some rewards. Whether you’re new to AliExpress or just haven’t left a review before, this guide will walk you through every step of the process in a simple, easy-to-follow way. At ZiranZi, we’re all about making your AliExpress shopping experience smoother and more rewarding—so let’s get started on how you can leave helpful reviews and get the most out of your purchases!

Things You Need Before Leaving a Review

Before you can leave a review on AliExpress, there are a few essential things you need to have ready. Knowing what’s required will help you avoid any frustration and ensure your review gets posted without a hitch. Here’s what you need:

• Completed Purchase: The first and most crucial requirement is that your purchase must be marked as “Delivered” in your AliExpress account. Reviews are only available for products that have been received, so if your order is still in transit, you’ll need to wait until it arrives. Once your order is marked as delivered, the “Leave a Review” button will become available, allowing you to share your feedback.
• AliExpress Account: You need to be logged in to the AliExpress account that you used to make the purchase. This is because reviews are tied directly to your order history. Make sure you’re using the correct account; otherwise, you won’t see the option to review your items.
• Photos or Videos (Optional): While not mandatory, adding photos or videos to your review can greatly enhance its usefulness for other shoppers. Visual evidence of the product, such as showing how it looks, fits, or functions, can provide valuable insights that written words alone might miss. It’s also a great way to highlight any standout features—or flaws—you’ve noticed.

How to Leave A Review On AliExpress

Being prepared with these essentials ensures your review is complete, accurate, and helpful to the growing AliExpress community. ZiranZi is here to help you navigate this process effortlessly, so you can share your insights and help others make informed decisions!

Step-by-Step Guide to Reviewing Products on the AliExpress App

Leaving a review on the AliExpress app is a straightforward process that helps other buyers and supports the sellers. Follow these simple steps to share your feedback and make the most of your shopping experience.

Step 1: Open the AliExpress App

The first step is to locate the AliExpress app icon on your smartphone. The app is usually red with a white shopping bag logo. Tap on the icon to open the app and get started.

Step 2: Go to ‘My Orders’ Section

Once you’ve opened the app, you’ll need to access your order history. Tap on the ‘Account’ icon, which is located at the bottom right corner of the screen. This will take you to your account page. Next, find and tap on ‘My Orders.’ This section will display all of your past purchases, both delivered and pending.

Step 3: Find the Product You Want to Review

Scroll through your list of orders to find the product you want to review. Ensure that the product has been marked as “Delivered,” as only delivered items can be reviewed. Once you locate the product, look for the ‘Leave a Review’ button next to the item listing and tap on it. This will take you to the review screen, where you can start rating and describing your experience.

Step 4: Rate Your Experience

Now, it’s time to rate your experience with the product. You’ll see an option to give the product a star rating from 1 to 5 stars. Be honest and fair—5 stars means you’re completely satisfied, while 1 star indicates major dissatisfaction. Below the star rating, you’ll find a text box where you can write your review. Share specific details about the product, such as the quality, size, color, and overall performance. Mention any pros and cons to help other shoppers make informed decisions.

Step 5: Add Photos or Videos (Optional)

Adding photos or videos can make your review stand out and provide valuable visual context. To do this, tap on the camera icon or “Add Media” button, which allows you to upload photos or videos directly from your device. Showing the product in action or highlighting any issues you encountered can be incredibly helpful to other buyers.

Step 6: Submit Your Review

Before submitting, take a moment to preview your review. Double-check for any spelling errors or missing details that could improve the clarity of your feedback. Once you’re satisfied, tap ‘Submit’ to post your review on AliExpress. Your feedback will now be visible to other shoppers and can even earn you recognition from the seller.

Tips for Writing a Helpful Review

Writing a review on AliExpress can be more than just rating a product—it’s about sharing your experience in a way that helps others make informed decisions. Here are some tips to make your review as helpful as possible:

• Be Honest: Honesty is the most important aspect of a helpful review. Share your true thoughts and feelings about the product, whether positive or negative. If the product met your expectations, let others know what worked well. If it fell short, don’t hesitate to explain why. Honest feedback not only helps other buyers but also allows sellers to improve their products. Remember, your honest opinion is valuable to the AliExpress community.
• Include Specific Details: Vague reviews don’t help anyone. Instead of just saying “good product” or “bad quality,” provide specific details that paint a clearer picture. Mention the product’s quality, fit, color, material, durability, and any other characteristics that stood out to you. Did the item match the description on the site? How was the packaging? Were there any unexpected surprises? These details give other buyers a complete view of what to expect.
• Use Clear Language: Keeping your review simple and easy to read is key. Use straightforward language and short sentences to get your point across without any confusion. Avoid jargon or overly technical terms that might be difficult for others to understand. The clearer your review, the more helpful it will be—just like how ZiranZi simplifies saving on AliExpress!

How to Leave a Review on AliExpress !

How to Edit or Delete Your Review on AliExpress

Sometimes, you might want to update your review if your opinion changes or if you made an error. Luckily, AliExpress makes it easy to edit or delete your reviews.

• Editing a Review: To edit your review, go back to the product page or find the review through your order history in the ‘My Orders’ section. Tap on the review you previously left and look for an option to edit. Make the necessary changes to update your feedback—whether it’s adding new information, correcting details, or adjusting your rating.
• Deleting a Review: If you decide you no longer want your review to be visible, you can delete it. Go to the review section in your order history, tap on the review you wish to remove, and look for the delete option. Confirm your action, and your review will be removed from the product page. Keep in mind that once deleted, the review cannot be restored, so make sure you’re certain before removing it.

Common Issues and How to Fix Them

Leaving a review should be straightforward, but occasionally, you might encounter some issues. Here are common problems and how to fix them:

• Can’t Find the ‘Leave a Review’ Button: If you don’t see the option to leave a review, it’s likely because your order hasn’t been marked as delivered yet, or the review window has closed. Make sure your order status shows “Delivered,” and try again. If it still doesn’t appear, consider reaching out to AliExpress customer service for assistance.
• Review Not Posting: If you’ve submitted a review but it’s not showing up, check your internet connection first. A weak connection might cause the submission to fail. Also, ensure that your review adheres to AliExpress guidelines, as inappropriate or overly promotional content may be rejected. Try refreshing the page or logging out and back into your account before resubmitting.

Sources

For more information on how to leave reviews on AliExpress and troubleshoot any issues, check out the following resources:

• Gadget Royale: How to Leave a Review on AliExpress – This guide provides a detailed explanation of the steps involved in leaving a review on AliExpress, including tips on what to include in your feedback.
• Reddit: How Can I Do a Review of a Product I Bought Six Months Ago? – This Reddit thread discusses community experiences and solutions for reviewing products on AliExpress, even when the usual review window has passed.
• AliExpress Help Center: Buyer Help – The official AliExpress Help Center provides comprehensive answers to common questions about orders, reviews, and other account-related issues.