How to select a payment method on AliExpress

Learn about the different payment methods on AliExpress and how to select the best one with our guide.

Choosing the right payment method on AliExpress can make your shopping experience smoother and more secure. With so many options available—credit cards, e-wallets, and more—it can be confusing to know which one is best for you. In this article, written for ZiranZi, we’ll guide you through the most popular payment methods on AliExpress, show you how to set them up, and offer tips for secure transactions. Whether you’re a seasoned shopper or new to AliExpress, we’re here to help you make an informed choice and save money along the way.

Step-by-Step Guide to Selecting a Payment Method

Once you’ve decided which payment method you want to use on AliExpress, the next step is to set it up in your account. Below is a detailed guide to help you through the process.

Accessing Your Account

To get started, you first need to log into your AliExpress account. If you don’t have an account yet, you’ll need to register using your email or mobile number.

1. Visit the AliExpress website or open the AliExpress app.
2. Click on the “Sign In” button located in the upper-right corner of the webpage or the app’s home screen.
3. Enter your email address and password, or use a third-party login method like Google or Facebook.
4. Once logged in, navigate to the “My AliExpress” section. In the app, this can usually be found by clicking on your profile icon.
5. From here, find the “Payment Methods” tab. On desktop, this is under “Account Settings”; on mobile, it might appear directly in your profile settings.

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Adding a Payment Method

After accessing your payment options, you’re ready to add a new method of payment. Follow these simple steps:

1. In the Payment Methods section, click on “Add New Card” or “Add Payment Method” depending on your choice of payment (credit card, e-wallet, etc.).
2. Enter your credit/debit card details, including the card number, expiry date, and CVV (the three-digit code on the back of your card).
3. If you’re using another payment method like AliPay or WebMoney, you will be prompted to log in to your respective account for verification.
4. Once you’ve filled in the details, click “Save” or “Confirm” to store your payment information securely.
5. To verify your card or account, AliExpress might request additional authentication, like a one-time code sent to your email or phone.

Choosing a Default Payment Method

Setting a default payment method is a smart way to streamline future purchases, especially if you shop frequently.

1. Once your payment method is added, go back to the Payment Methods page. Here, you’ll see a list of the methods you’ve added.
2. Select the “Set as Default” option next to your preferred payment method. This ensures that this method is automatically selected when you check out.
3. You can always change your default method later by returning to this section and selecting a different option.

By setting a default payment method, you save time during checkout and reduce the risk of errors when choosing a payment option manually each time you shop.

Tips for Secure Payments on AliExpress

When shopping on AliExpress, ensuring that your payment methods and personal information are secure is essential. Here are some practical tips to keep your financial data safe while making purchases on the platform.

Check for SSL Encryption

Before entering any sensitive payment information, it’s crucial to ensure that the AliExpress website or app is secure through SSL (Secure Sockets Layer) encryption. This encryption protects your data from being intercepted by third parties.

Here’s how you can check for SSL encryption:

1. Look for “HTTPS” in the website address: The URL should begin with “https” rather than “http.” The “s” stands for secure, indicating that your connection is encrypted.
2. Check for a padlock symbol: On most browsers, you’ll see a padlock icon next to the website address. If the padlock is closed, it means the connection is secure.
3. Avoid entering payment details on non-secure pages: If the page lacks HTTPS or the padlock symbol, avoid entering your payment information, as your data could be vulnerable to attacks.

Use Strong Passwords & Two-Factor Authentication

One of the simplest ways to protect your AliExpress account is by using a strong password and enabling two-factor authentication (2FA).

• Create a strong password: Your password should be unique, with a combination of letters (both uppercase and lowercase), numbers, and special characters. Avoid using easily guessed passwords like “123456” or “password.”
• Enable two-factor authentication (2FA): With 2FA, even if someone manages to get hold of your password, they will need an additional code—usually sent to your phone or email—to access your account. To activate this feature, go to your account settings and enable 2FA for an extra layer of protection.

Monitor Your Transactions

Even with strong security measures, it’s vital to stay vigilant by regularly monitoring your transactions.

• Check your account frequently: Make it a habit to review your bank or e-wallet account for any charges from AliExpress. Look for any unauthorized transactions, no matter how small, as they could indicate fraud.
• Use payment notifications: Many banks and payment providers offer real-time alerts via SMS or email whenever a purchase is made. Enable these notifications to catch any suspicious activity immediately.
• Report unauthorized charges promptly: If you notice any suspicious charges, contact your bank or payment provider right away to freeze your account and investigate. AliExpress also has a dispute process if unauthorized transactions appear related to a specific order.

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What to Do If a Payment Fails

Sometimes, despite your best efforts, a payment on AliExpress might fail. It’s a frustrating experience, but it’s usually fixable. Understanding why a payment fails and how to troubleshoot the issue can save you time and help you complete your purchase without unnecessary delays. Here’s a guide on what to do if your payment fails on AliExpress.

Common Reasons for Payment Failure

Several factors can cause a payment to fail on AliExpress, including:

• Insufficient Funds: The most common reason for payment failure is not having enough funds in your account or reaching your credit card limit. Make sure to check your account balance before completing your purchase.
• Incorrect Payment Details: If you’ve entered your card number, expiration date, or CVV code incorrectly, the payment will be declined. Double-check all details before submitting the payment.
• Expired Card: If your credit or debit card has expired, the transaction will not go through. In this case, update your payment details with a valid card.
• Bank Restrictions or Fraud Alerts: Some banks automatically block international transactions or flag them as suspicious. This can prevent the payment from going through. Contact your bank to ensure they allow payments to AliExpress.
• Technical Glitches: Sometimes, the issue lies with AliExpress or your bank’s system. Server downtime, internet connection issues, or errors on the platform can also cause payment failures.

How to Troubleshoot

If your payment fails, try the following steps to resolve the issue:

1. Double-check payment details: Ensure that all the card information you entered is correct, including the card number, expiration date, and CVV code.
2. Check your account balance: Verify that you have enough funds in your account or available credit limit to cover the purchase.
3. Try a different payment method: If one payment method doesn’t work, consider using an alternative like PayPal, AliPay, or another card.
4. Contact your bank: If your payment is still not going through, reach out to your bank or card issuer to see if they have blocked the transaction due to international purchase restrictions or fraud prevention measures. You may need to authorize the transaction with them.
5. Wait and try again later: Sometimes payment systems experience temporary issues. If none of the above works, wait for a while and try the payment again.

When to Contact AliExpress Support

If you’ve tried all the troubleshooting steps and your payment still won’t go through, it may be time to contact AliExpress support for further assistance.

1. Access AliExpress Help Center: Go to the Help Center on the AliExpress website or app, where you can browse solutions or contact their support team.
2. Live Chat Support: AliExpress offers live chat for immediate assistance. This is often the quickest way to resolve payment issues, as the customer support team can investigate your case in real-time.
3. Submit a Support Ticket: If live chat isn’t available, you can submit a support request through the Help Center. Be sure to include details about the payment failure, such as the payment method, order number, and any error messages you received.
4. Follow Up: If you don’t receive a response within a reasonable time, follow up with AliExpress or your payment provider to ensure the issue is being addressed.

Sources

To ensure accuracy and provide further assistance, here are some useful resources to help you with payment methods and troubleshooting on AliExpress:

• AliExpress Buyer Help Center – Payment Methods: Detailed guides and solutions related to payment options, issues, and account management on AliExpress.

For any additional questions or support, refer to the official AliExpress Help Center for up-to-date information on how to manage payments and resolve issues on the platform.