Step-by-step guide to updating AliExpress information

Our guide provides a step-by-step process for updating your AliExpress account information.

Want to update your information on AliExpress but not sure how to do it? No worries! ZiranZi is here to make it super simple. We’ll guide you through each step so you can update your account easily and quickly. Follow along and you’ll be done in no time!

1. Log in to Your AliExpress Account

The first step is to log in to your AliExpress account. Logging in will allow you to access and update your personal information, such as shipping addresses, payment methods, and contact details.

• Open your browser and go to AliExpress.com. You can use any browser you like, such as Chrome, Firefox, or Safari. Make sure your internet connection is stable so that everything loads smoothly.
• Once you’re on the AliExpress homepage, look for the Sign In button in the top right corner. It’s easy to find, usually next to a small profile icon.
• Click on the Sign In button. This will take you to the login page, where you need to enter your details.
• Enter your email address and password in the fields provided, then click Log In. If you have forgotten your password, don’t worry! Click on the Forgot Password link, and follow the instructions sent to your email to reset it.
• After you have logged in, you will be taken to your account page. Make sure to keep your password secure to prevent unauthorized access to your account.

How to Change your Address on AliExpress? Update Your Shipping Address on AliExpress

2. Go to Your Account Settings

Once you are logged in, you need to go to your account settings. This is where you can make changes to your personal details, shipping address, payment methods, and more. It’s important to know where to find these options so you can manage your account effectively.

• Click on your profile picture or your name in the top right corner. This will open a drop-down menu where you can access various sections of your account, like your orders, account settings, and payment methods.
• In the drop-down menu, click on My Orders or Account Settings. This will take you to your personal account page, where you can see all your account details and make any changes you need.
• Once you are on your personal account page, take a moment to familiarize yourself with the different sections. This will make it easier for you to find what you need in the future.

3. Update Your Shipping Address

If you want to change where your orders are shipped, follow these steps:

• On your account page, look for the Shipping Address section. This is where you can see all your saved addresses.
• Click on Edit next to the address you want to change. If you need to add a new address, click on Add New Address.
• Enter your new address details, such as street, city, and postal code. Make sure all the information is correct to avoid any delivery issues.
• Click Save to keep the updated address. Double-check the details to make sure everything is accurate.

Make sure your address is correct to avoid any delivery issues! A wrong address can lead to lost packages or delayed deliveries, which can be very frustrating.

4. Update Your Payment Information

To change your payment method, do the following:

• Go to the Payment Methods section on your account page. This is where you can manage all your saved payment options.
• Click on Add a New Card to add a new credit or debit card. Enter your card details, including the card number, expiration date, and CVV code.
• Click Save to add the new card to your account. You can also set it as your default payment method if you prefer.
• If you want to remove an old card, click on Remove next to the card you no longer use. Make sure to remove any outdated or unused cards to keep your account secure.

Keeping your payment information up-to-date ensures that your orders go through smoothly without any payment issues.

5. Change Your Contact Information

If you need to update your phone number or email address:

• In Account Settings, find the Contact Information section. This is where you can update your email address and phone number.
• Click on Edit next to your phone number or email. Enter the new information in the fields provided.
• Click Save to keep the updated contact details.

It’s important to keep your contact details updated so AliExpress can reach you about your orders. This is especially helpful for receiving order updates and tracking information.

How To Change Payment Method on AliExpress (2023)

6. Update Your Password

For security reasons, you might want to change your password every once in a while. This helps protect your account from unauthorized access.

• In Account Settings, click on Change Password. You will be asked to enter your current password for security reasons.
• Enter your current password, then type in your new password. Make sure your new password is strong by using a mix of letters, numbers, and symbols.
• Click Save to confirm the change. Remember to store your new password in a safe place so you don’t forget it.

A strong password is key to keeping your account secure. Avoid using easily guessed passwords like “123456” or “password”.

7. Set Your Preferences

You can also update your preferences, such as language and currency. Setting these preferences can make your shopping experience more convenient.

• Go to the Preferences section on your account page. This is where you can choose how you want to view the AliExpress website.
• Select your preferred language and currency from the options provided. This will help you understand product details better and see prices in your local currency.
• Click Save to apply these changes. Your preferences will now be updated, making it easier for you to shop on AliExpress.

8. Contact AliExpress Customer Support (If Needed)

If you have trouble updating your information, you can always contact AliExpress customer support. They are there to help you with any issues you might have.

• Scroll to the bottom of the AliExpress homepage. You will find links to different help options.
• Click on Help Center to find articles or chat with a representative. The Help Center has answers to many common questions, so you might find the solution there without needing to contact support directly.
• If you need further assistance, you can start a live chat with a customer support representative. They can help you solve any problems you’re having with your account.

Sources

• AliExpress Help Center – Buyer Information Update Guide